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Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)

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Hi All,

This month I have shifted my Internet provider from Deutsche Telekom to Kabel BW.
Since I call more to India, I use Internet telephony & registered with ActionVoip (Betamax) as VOIP provider. I used to call thru Dect phone connected to Router using SIP settings and everything was perfect with Telekom.

I tried to use same SIP settings with Dect phone connected to AVM Fritzbox 7170 which is connected to Kabel BW modem, but its not successful. Every time I call, I get a busy tone after dialling the Tel no & I have seen a message in log file that Internet telephony with 0091xxxxxx was not successful Error: 503.
Calls directly from PC & notebook works fine.
Also but other VOIP for e.g. Sipgate works fine without any problems
Can anybody help please?
Thanks in advance.......
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
11.05.10 10:43 als Antwort auf S Kadkade.
Hi ,


Have you tried other destinations with this Route?.
Do you get the same busy tone also for other destinations ?

//Supo
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
11.05.10 13:05 als Antwort auf S Kadkade.
yes I tried to call German mobile also.....but same busy tone.......

Also my contract with Telecom is till end of this month and with telecom it works fine......

any suggestions?

Thanks.
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
11.05.10 13:12 als Antwort auf S Kadkade.
What i can suggest is , isolate the problem as much as possible and check on the router if Firewall is active,if ports are blocked etc..

I am not sure if these kind of issues/Discussion are of interest to others.

In case of further support, i could remotely connect to your router and check - Am reachable on sudeep.pondala@gmail.com
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
11.05.10 13:19 als Antwort auf S Kadkade.
It should be problem with the ports. Please check with the softphone (actionvoip software) from your PC. If you are not able to call from PC, then you can raise the request with Kabel BW.
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
11.05.10 14:34 als Antwort auf S Kadkade.
@SGermany
Thanks for reply. I will try this evening otherwise mail you.

@SVSanthosh

With Softphone from PC & Notebook it works fine..

Thanks
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
13.05.10 02:26 als Antwort auf S Kadkade.
@goodfaith,

run wireshark/ethereal and check if you could sucessfully register using your dect phone. if you can register, then try to trace further what happens if you attempt the call. if you can call from PC, then probably ports are not blocked. I dont know about DECT but most of SIP VOIP phones come with MAC ID. perhaps your provider checks MAC id for security reasons.
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
13.05.10 13:26 als Antwort auf S Kadkade.
@Subir79

Thanks for reply.I will try.
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
13.05.10 19:28 als Antwort auf S Kadkade.
@ All,

I managed to solve the problem.Thanks a lot for help.

Cheers......
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
13.05.10 21:54 als Antwort auf S Kadkade.
@good in faith,

so, what was the problem? i hope you plugged the phone properly ;-)
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
14.05.10 00:02 als Antwort auf S Kadkade.
@Subir79,

yes.I managed to plug properly as there was some loose connection.

Jokes apart,Iam having also Telecom DSL which is valid till next week.I also had SIP settings on Telecom router, so I deleted the settings on Telecom Router & reconfigured Fritzbox settings.Thats it.

Thanks for help.

Cheers
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
22.04.11 23:02 als Antwort auf S Kadkade.
Anybody tried Vonage, they are giving unlimited international calls to India(of course you should not cross 3000 or 5000 mins per month)... i don't think no body can cross that much emoticon also some other good services from www.ooma.com and some other voip providers... it will have USA number, not the German number but free to call within Germany as well. You need to buy in USA and get it shipped... i know most of you guys have very good internet connection, more than 3 or 6 mbps speeds and upload is the main it should be at least 0.5mbps to have better quality. you can check the speed from www.speedtest.net and some other websites also there.

regards,
Srikanth
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Re: Problems for VOIP settings in AVM Fritzbox 7170 (Kabel BW)
Antwort
17.05.12 02:42 als Antwort auf S Kadkade.
Hey, This may not be the relevant answer to your queries, but just in case if you are not aware, you could get a skype offer which costs around 15 euro per month for unlimited calls to India (of course with a fair usage policy of max. 5 hrs a day)
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